For millions of Kenyans, Safaricom Bonga Points phones offer a smart way to get discounted handsets without spending extra cash.
This loyalty rewards program lets subscribers use accumulated points to purchase new phones at select Safaricom shops and outlets across the country.
It’s especially useful for budget-conscious buyers looking to upgrade their devices while staying within their means.
If you’re wondering whether it’s worth redeeming your Bonga Points for a new smartphone, the short answer is yes especially when combined with ongoing promotions or discounted bundles.
In this article, we explore how the system works, the phones you can get, and how to make the most of your points.
Additionally, we’ll share useful resources like how to Sambaza Safaricom credit and how to chat with Safaricom’s Zuri on WhatsApp, both of which are crucial for staying connected and managing your account effectively.
How Bonga Points Work
Bonga Points are earned every time you spend money on voice, data, or SMS through your Safaricom line. The more you spend, the more points you earn.
You can later redeem these points at Safaricom shops or partner stores for phones, airtime, data bundles, and even household items.
| Spend Category | Points Earned |
|---|---|
| KES 10 on Airtime | 1 Bonga Point |
| KES 20 on Data | 2 Bonga Points |
| KES 10 on SMS | 1 Bonga Point |
To check your points, simply dial *126# and follow the prompts. The same menu will let you redeem points or view eligible devices.
Top Phones You Can Get with Bonga Points
Safaricom often updates its Bonga Points catalog, but several reliable models consistently feature due to demand and affordability.
Here are some current picks based on availability in 2025.
| Phone Model | Bonga Points + Cash Option | Features Highlight |
|---|---|---|
| Neon Ray Pro | 1,000 Points + KES 2,999 | 4G, Android 11 Go, 5.5” display |
| Itel A60 | 3,000 Points + KES 5,500 | 4G, 5000mAh battery, dual SIM |
| Tecno Pop 7 | 5,000 Points + KES 7,999 | Android 12, 6.6” screen, facial unlock |
| Samsung Galaxy A04e | 7,500 Points + KES 10,499 | Dual camera, 5000mAh battery |
| Oppo A17k | 10,000 Points + KES 11,999 | 3GB RAM, 64GB storage, AI portrait mode |
Note: Prices and points requirements may change based on promotions, availability, and location.
How to Redeem Bonga Points for a Phone
The redemption process is straightforward but must be done in-person or via verified platforms. Follow these steps:
- Dial
*126#and select “Redeem Bonga Points.” - Choose “Phones and Devices.”
- Browse available options or visit a nearby Safaricom shop.
- Confirm your selection and complete payment if needed.
- Present your ID and wait for the phone to be activated.
If you prefer a digital assistant, Safaricom’s chatbot Zuri can guide you through the process. Learn how to chat with Safaricom’s Zuri on WhatsApp to get started.
Who Should Use Bonga Points for Phones?
While the program is available to all prepaid and postpaid users, it’s especially beneficial to:
- Students and first-time phone buyers
- Elderly users needing simple devices
- Parents buying entry-level phones for children
- Anyone with a large Bonga Points balance and a tight budget
Given the rising costs of smartphones, using points significantly reduces the financial burden.
And with flexible options available, you don’t have to wait until you can afford the entire cost.
Additional Tips to Maximize Bonga Points
- Use during promotional periods: Safaricom often offers Bonga Bonanza events with lower point requirements.
- Sambaza credit wisely: If you manage multiple lines, learn how to Sambaza Safaricom credit to consolidate spending and earn more points.
- Check device availability: Not all devices are available at every outlet. Always confirm in advance.
According to mobile phone usage trends, the adoption of affordable smartphones has accelerated digital inclusion in Africa.
Programs like Safaricom Bonga Points contribute directly to this shift by making smartphones more accessible.
Moreover, customer loyalty programs like Bonga are rooted in broader customer relationship management strategies.
They reward continued usage and drive brand engagement both essential in highly competitive telecom markets.
The Safaricom Bonga Points phones initiative continues to empower users with affordable access to smartphones.
Whether you’re looking for a simple 4G phone or an entry-level Android device, Bonga Points can get you there faster and cheaper.
It’s not just a loyalty program but a tool for economic and digital empowerment.
By understanding how to earn, track, and redeem your points strategically, you unlock significant value from your everyday mobile spending.
So if your current phone is outdated or you’re looking to buy for someone else, check your Bonga Points today because you might already have enough for your next upgrade.
