To obtain an M-PESA statement, you can either dial *334# and follow the prompts to request a statement to be sent to your email, or you can download the MySafaricom App and access the statement from there.
Here’s a more detailed breakdown:
*1. Using the USSD Menu (334#):
- Dial *334#.
- Select “My Account”.
- Select “M-PESA Statement”.
- Select “Request Statement”.
- Choose the type of statement you want (e.g., full statement).
- Select the period for the statement (e.g., 3 months).
- Enter your email address (twice).
- Enter your M-PESA PIN.
- You’ll receive a notification SMS with a code to access the statement in your email.
2. Using the MySafaricom App:
- Download and install the MySafaricom App.
- Go to the M-PESA view.
- Select “M-PESA Statement”.
- Enter your M-PESA PIN.
- You can then access your recent transactions, money in, money out, and full statements.
Important Notes:
- You can also opt for automatic monthly statements via email.
- If you need a certified copy, you can visit a Safaricom Shop.
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