Buying a used iPhone in Kenya can save you a lot of money—but only if you know what to look for.
With a flooded second-hand market in Nairobi, Mombasa, and online platforms like Jiji, it’s easy to fall into scams or end up with a locked or damaged device. That’s why we’ve created this comprehensive guide to help you check everything before buying a used iPhone in Kenya.
If you’re considering getting an iPhone for less, here’s what you must verify first.
Why Buy a Used iPhone?
Apple devices are known for their long lifespan, regular updates, and solid build quality. A used iPhone offers:
- Significant cost savings compared to brand-new models
- Access to iOS features and Apple’s ecosystem
- Great resale value
However, the risk comes with buying blindly. Let’s break down what to check.
Key Things to Check Before Buying a Used iPhone in Kenya
1. Check the iPhone’s Physical Condition
Inspect for the following:
- Screen: Any cracks, discoloration, or dead pixels?
- Body: Dents, scratches, or signs of being dropped?
- Buttons: Power, volume, and mute switch should all function smoothly
- Camera: Test front and back cameras for clarity and focus
- Speakers & Mic: Play a video or make a test call
This is your first sign of whether the phone has been well-maintained.
2. Check the Battery Health
Apple allows users to check battery health on iPhones with iOS 11.3 and above.
Steps:
Go to Settings > Battery > Battery Health & Charging
Look for the Maximum Capacity percentage. Anything below 80% may require battery replacement soon.
3. Confirm the iPhone is Not iCloud Locked
This is the most critical check.
Ask the seller to remove their iCloud account and reset the phone in front of you.
To check iCloud lock:
- Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings
- After reset, the phone should not ask for the previous owner’s Apple ID
If it does, do not buy it. You won’t be able to use it.
4. Verify the IMEI and Serial Number
Every iPhone has a unique IMEI and serial number.
How to check it:
- Dial
*#06#to display IMEI - Go to Settings > General > About for Serial Number
Use Apple’s official website to check the warranty and coverage: https://checkcoverage.apple.com
Table: What You Can Learn from IMEI/Serial Number Check
| Check | Why It Matters |
|---|---|
| Warranty Status | Confirms if the device is still covered |
| Original Purchase Date | Helps determine the phone’s real age |
| Model and Specifications | Confirms you’re getting the exact model |
| Activation Lock Status (3rd party) | Verifies if the phone is locked or blacklisted |
5. Test All Functions
Before you buy, test the following:
- Wi-Fi & Bluetooth
- Touchscreen responsiveness
- Face ID or Touch ID
- Charging port and cable compatibility
- SIM tray and network connectivity
Insert your own SIM card and make a test call to verify network reception.
6. Check the Storage and iOS Version
Go to Settings > General > About to confirm:
- Storage space matches what’s advertised
- iOS version is up-to-date (or at least supported)
- No restrictions or Mobile Device Management (MDM) profiles installed
Avoid phones with unknown profiles—they may be business or school-issued devices.
Where to Buy Used iPhones in Kenya (Safely)
Here are some reputable places to buy used iPhones in Kenya:
- PhonePlace Kenya – Verified sellers, good warranty policies
- Jiji Kenya – Great deals, but be cautious and meet in public places
- Apple Hub Kenya (Instagram-based stores) – Popular among urban buyers
- Electronics Shops in Nairobi CBD – Compare prices and inspect phones physically
- Refurbished iPhones from Safaricom – Slightly higher price but very safe
Final Tips Before Buying
- Always meet in a safe location and carry a SIM card and charger for testing
- Ask for a few days’ return policy (if possible)
- Avoid sending money before meeting the seller
- Choose models that still receive iOS updates (iPhone XR and above in 2025)
Final Thoughts
Buying a used iPhone in Kenya can be a smart move—if you’re careful.
Take your time to inspect, verify, and test every detail. An iPhone that looks perfect on the outside could be locked, damaged, or have a dying battery. Always prioritize iCloud unlock status, battery health, and warranty verification before paying.
With this checklist, you can confidently find a great deal on a used iPhone that will serve you well for years.
