Safaricom, Kenya’s leading telecommunications company, has unveiled a series of groundbreaking features and services in 2025. These advancements aim to enhance user experience, promote digital inclusion, and solidify Safaricom’s position as a tech industry leader.
Let’s explore the most notable innovations:
1. Safaricom’s Transition from Telco to Techco
| Feature | Details |
|---|---|
| Strategic Shift | Moving from a telecommunications company to a full-fledged technology company. |
| New Technologies | AI, Machine Learning, and Blockchain integration. |
| Event Announcement | Revealed at the Decode 3.0 Summit (March 18-20, 2025). |
Safaricom’s transformation into a Techco means better digital solutions for businesses and consumers across Kenya.
2. Expansion of 5G Services
| Package | Price (Ksh) | Data Allowance | Validity |
|---|---|---|---|
| Starter | 3,499 | 400GB | 30 Days |
| Standard | 5,999 | 800GB | 30 Days |
| Premium | 9,999 | 1,500GB | 30 Days |
| Router Model | Price (Ksh) |
|---|---|
| Huawei H155-382 | 10,999 |
| Nokia Gateway 2 | 11,999 |
With affordable 5G routers and flexible packages, more Kenyans can now access high-speed internet.
3. AI Chatbot for Smallholder Farmers
| Feature | Details |
|---|---|
| Name | FarmerAI |
| Partners | Safaricom & Opportunity International |
| Purpose | Provide real-time farming tips via SMS & WhatsApp |
| Focus Areas | Weather patterns, fertilizer use, pest control, market prices |
With FarmerAI, smallholder farmers can access affordable and timely farming advice for better productivity.
4. Enhanced Home Fibre Packages
| Package | Speed (Mbps) | Price (Ksh/Month) |
|---|---|---|
| Bronze | 15 Mbps | 2,999 |
| Silver | 30 Mbps | 4,100 |
| Gold | 80 Mbps | 6,299 |
| Diamond | 500 Mbps | 12,499 |
| Platinum | 1,000 Mbps | 20,000 |
New Add-Ons:
✔ Secure Net: Online protection
✔ Smart TV Box: Enhanced streaming
✔ Home CCTV: Security monitoring
5. M-PESA’s 18th Anniversary and New Investment Product
| Feature | Details |
|---|---|
| Milestone | M-PESA turns 18 years old |
| New Feature | Ziidi Money Market Fund |
| Purpose | Allows users to invest and grow their savings digitally |
M-PESA continues to evolve, making financial services more accessible to millions.
6. Device Financing and Local Assembly Initiatives
| Initiative | Impact |
|---|---|
| Device Financing | Helps Kenyans afford smartphones via installment payments |
| Local Assembly | Reduces smartphone costs and boosts the local economy |
Safaricom aims to bridge the digital divide by ensuring more people can own affordable smartphones.
7. Sponsorship of the 2025 Magical Kenya Open
| Contribution | Details |
|---|---|
| Sponsorship | Ksh 5 million |
| Technology Use | AI-powered score tracking, Smart viewing experience |
This sponsorship enhances Kenya’s sports industry while showcasing Safaricom’s commitment to tech innovation.
Final Thoughts
Safaricom’s latest 2025 innovations demonstrate its commitment to digital growth, customer satisfaction, and tech leadership. From 5G expansion to AI-powered agriculture solutions, Safaricom continues to lead Kenya’s digital evolution.
Which of these new features are you most excited about? Share your thoughts in the comments below!
