Looking for reliable and affordable home internet in Kisumu?
We’ve done the homework for you.
Whether you’re working remotely, streaming Netflix, gaming online, or running a small business—fast, stable, and affordable internet is a must-have in 2025.
Here’s the ultimate list of the top internet service providers (ISPs) in Kisumu, including speeds, prices, contact details, and what makes each provider stand out.
Top Home Internet Providers in Kisumu – 2025
1. Safaricom Home Fibre
| Package | Speed | Monthly Price |
|---|---|---|
| Bronze | 10 Mbps | Ksh 2,999 |
| Silver | 20 Mbps | Ksh 4,100 |
| Gold | 40 Mbps | Ksh 6,299 |
| Platinum | 100 Mbps | Ksh 12,499 |
Free router + installation
MPESA payment option
Strong coverage in major estates
📞 Contact:
- Phone: 0722 000 000
- Website: www.safaricom.co.ke/home
- Visit: Safaricom Shop, Mega Plaza, Kisumu
2. Zuku Fiber
| Package | Speed | Monthly Price |
|---|---|---|
| Zuku Triple Play 10 | 10 Mbps | Ksh 2,799 |
| Zuku Triple Play 20 | 20 Mbps | Ksh 3,999 |
| Zuku Fiber 60 | 60 Mbps | Ksh 5,999 |
| Zuku Fiber 100 | 100 Mbps | Ksh 7,999 |
TV + Internet bundles
Unlimited data
Available in Milimani, Tom Mboya, Nyamasaria
📞 Contact:
- Phone: 020 520 5200
- Website: www.zuku.co.ke
- Email: support@zukufiber.co.ke
3. JTL Faiba Home
| Package | Speed | Monthly Price |
|---|---|---|
| Faiba 30 | 30 Mbps | Ksh 5,250 |
| Faiba 50 | 50 Mbps | Ksh 10,500 |
| Faiba 75 | 75 Mbps | Ksh 15,750 |
| Faiba 125 | 125 Mbps | Ksh 21,000 |
True unlimited (no FUP)
Ideal for streamers, gamers, and remote work
Growing coverage in Kisumu
📞 Contact:
- Phone: 0747 585 100
- Website: www.faiba.co.ke
- Email: customercare@jtl.co.ke
4. Poa! Internet
| Package | Speed | Monthly Price | Installation |
|---|---|---|---|
| Poa! Basic Plan | Up to 4 Mbps* | Ksh 1,500 | Ksh 3,500 |
Best for casual users & students
Affordable pricing
Available in informal settlements and low-income areas
*Fair Usage Policy may apply
📞 Contact:
- Phone: 0730 762 762
- Website: www.poa.co.ke
- WhatsApp: +254 730 762 762
5. Skynet Broadband Kisumu
| Package | Speed | Monthly Price |
|---|---|---|
| Basic | 10 Mbps | Ksh 2,500 |
| Plus | 20 Mbps | Ksh 3,500 |
| Premium | 50 Mbps | Ksh 5,500 |
Reliable local provider
Quick installation
Great for homes and small businesses
📞 Contact:
- Phone: 0717 012 345
- Email: support@skynetkisumu.co.ke
- Facebook: Skynet Kisumu
6. LakeHub WiFi Services
| Package Type | Monthly Price |
|---|---|
| Community Hotspot | From Ksh 1,000 |
Community-based internet
Best for shared innovation hubs
Available in select LakeHub zones
📞 Contact:
- Phone: 0790 123 456
- Website: www.lakehub.co.ke
- Visit: LakeHub Space, Kisumu CBD
Kisumu Estates with Good Internet Coverage
- Milimani
- Tom Mboya
- Mamboleo
- Migosi
- Nyamasaria
- Nyalenda (Poa! coverage)
- Riat
- Kibos
- Kibuye
Tip: Always confirm coverage in your area before installation.
How to Choose the Best Internet Provider in Kisumu
When selecting an ISP, consider:
| Factor | Why It Matters |
|---|---|
| Speed | Affects streaming, gaming, downloads |
| Reliability | Uptime and stable connection |
| Customer Support | Fast problem resolution |
| Installation | Free or affordable setup preferred |
| True Unlimited | Avoids slowdowns during heavy usage |
Installation Tips
- Ensure someone is home for setup
- Ask for central router placement
- Use Speedtest.net to verify speeds
- Save customer care contacts for quick help
Final Thoughts
Kisumu is becoming a digital powerhouse in Western Kenya, and getting the right home internet has never been easier in 2025.
Whether you’re after speed, affordability, or reliability, this list has something for everyone.
