Looking for fast, reliable, and affordable home internet in Kenya?
You’re not alone.
With remote work, online classes, and streaming becoming the norm, having a strong home Wi-Fi connection is more essential than ever.
But when it comes to Faiba vs Safaricom Home Internet, which one truly gives you more value for your money?
Let’s break it down.
Faiba vs Safaricom Home Internet – Quick Comparison
| Feature | Faiba Home | Safaricom Home Fibre |
|---|---|---|
| Starting Price | Ksh 1,500/month | Ksh 2,999/month |
| Speeds | 10 Mbps – 125 Mbps | 8 Mbps – 100 Mbps |
| Network Type | Fiber + 4G LTE | Fiber only |
| Coverage | Limited to select areas | Wide national coverage |
| Reliability | Stable in fiber zones | Highly reliable |
| Extras | Free router + setup | Free router + setup |
Faiba Home Internet – Affordable, But With a Catch
Why people love Faiba:
✅ Super affordable plans (starts at Ksh 1,500 for 10 Mbps)
✅ Unlimited internet – no data caps
✅ Free installation and Wi-Fi router
✅ Fast fiber speeds where available
Top Faiba Plans (2025):
- 10 Mbps – Ksh 1,500/month
- 30 Mbps – Ksh 3,000/month
- 75 Mbps – Ksh 5,000/month
- 125 Mbps – Ksh 10,000/month
Downsides:
❌ Coverage is still limited to certain areas in Nairobi, Kiambu, and Mombasa
❌ Customer support can be inconsistent
❌ Setup delays in new areas
If you’re within a Faiba fiber zone, it’s hard to beat the price-to-speed ratio.
Safaricom Home Fibre – Premium Price, Widespread Reach
Why it’s a household name:
✅ Nationwide fiber coverage (expanding fast)
✅ Highly stable and consistent speeds
✅ Fast customer support and MySafaricom App integration
✅ Free router and seamless installation
Top Safaricom Fibre Plans (2025):
- Bronze (8 Mbps) – Ksh 2,999/month
- Silver (20 Mbps) – Ksh 3,999/month
- Gold (40 Mbps) – Ksh 5,999/month
- Platinum (100 Mbps) – Ksh 12,499/month
Downsides:
❌ Slightly more expensive than Faiba
❌ Some users report congestion during peak hours
❌ Not available in very remote areas
Safaricom shines in terms of reliability, nationwide access, and seamless mobile integration.
Which Internet Provider Should You Choose?
Here’s how to decide based on your needs:
On a Tight Budget?
Go with Faiba. It’s the most affordable home internet provider in Kenya—if you’re in a covered area.
Need Consistent Access Anywhere?
Choose Safaricom. It has the widest coverage and is reliable even in smaller towns.
Heavy User or Streamer?
Faiba’s 75 Mbps+ plans offer incredible speeds for gaming, 4K streaming, and remote work—at better rates.
Not Tech Savvy?
Safaricom offers smoother onboarding and better customer support for non-technical users.
How to Get Connected
👉 Faiba Home Internet:
- Visit a Jamii Telecom shop or their official site
- Confirm if your area is covered
- Schedule installation (takes 2–5 days)
👉 Safaricom Home Fibre:
- Dial *400# or use the MySafaricom App
- Check coverage instantly
- Installation usually completed within 48 hours
Final Verdict: Faiba vs Safaricom – Who Wins?
Both providers have their strengths:
- Faiba is unbeatable if you’re on a budget and live in a fiber-covered area.
- Safaricom offers a more stable experience with better support and wider access across Kenya.
Our Take?
If coverage allows, start with Faiba—you’ll save more and still enjoy high speeds.
But if you value stability and service, Safaricom is the safer long-term choice.
